Q1. A patient is brought to the emergency department by his brother. The patient is perspiring profusely, breathing rapidly, and complaining of dizziness and palpitations. Problems of a cardiovascular nature are ruled out, and the patient's diagnosis is tentatively listed as a panic attack. After the symptoms pass, the patient states, "I thought I was going to die." Which of these responses by the nurse is best?
- "I would have felt the same way."
- "We would not have let you die."
- "It was very frightening for you."
- "But you're okay now."
Show answer and explanation
Answer: C. "It was very frightening for you."
The nurse responds with the statement, "It was very frightening for you," to express empathy, thus acknowledging the patient's discomfort and accepting his feelings. The nurse conveys respect and validates the patient's self-worth. The other statements do not focus on the patient's underlying feelings, convey active listening, or promote trust.